From route planning to end-of-day reconciliation.
Plan around real operating constraints, load the right parcels, dispatch live, guide drivers, keep customers informed, capture proof, settle COD, handle returns, and review the day in one connected platform.
Build the plan around the operation you actually run.
Time windows, shifts, capacity, traffic, depots, zones and service time stay inside the planning logic instead of becoming manual fixes later.
Interactive route planner
Every order on one map. Filter by city or time slot, then assign routes fast.
Select stops on the map, filter by delivery date or time window, see depot areas, and keep unassigned work apart from active routes.
Automated route optimization
Optimize 1,000 stops in roughly 1–2 minutes in our real-operation testing, without dropping the rules that matter.
Optimization can respect time windows, route duration, distance, shifts, capacity, depot rules, zones and required skills. Actual solve time varies with workload and constraints.
Smarter stop times
Use one default, customer-specific times, or smart service times instead of forcing every stop into the same duration.
That gives planners a more realistic way to represent the time spent at different customers and locations.
Time-of-day traffic
Apply time-of-day traffic behaviour by area instead of planning every hour as if the roads move the same way.
Circle Routes supports configurable congestion-zone profiles and a learned H3 traffic model in the routing stack.
Mid-day plan changes
Add late orders or move stops between vans without rebuilding the day.
Drag stops onto other routes, reorder them, and see which routes need a quick replan before drivers leave.
Shift hour limits
Cap route length so drivers stay inside their working hours.
Set hard duration limits. If a route runs long, planners get clear guidance to trim or split it before vans head out.
Driver & vehicle matching
Stops can require operational skills or equipment before they are assigned.
Use skills for work such as refrigerated handling, tail-lift requirements, heavy cargo, or installation so unsuitable resources are excluded from the plan.
Run the delivery day after the routes are built.
Last Mile Pulse connects warehouse intake, load-out, dispatch, driver progress, time slots, returns and COD reconciliation in the same operational flow.
Live dispatch board
Follow route progress, driver status and stop outcomes from one live operations workspace.
Dispatch can see what is pending, picked up, in transit, arrived, delivered or failed and act on exceptions while the day is running.
Real-time fleet GPS
Follow active vans on a live map, with ETAs that keep updating.
Vehicle locations feed your dispatch map and customer tracking pages the whole time deliveries are running.
Driver app & photo proof
Stop list, navigation, photo at the door, and chat with the office. All on the phone.
Android app and mobile web: stop details, barcode scanning, and photo proof only when the driver is at the pin. Stuck at a door? Message dispatch from the stop.
Branded customer tracking
Give recipients a tracking page without asking them to install an app.
Tracking can show planned or live ETA behaviour and selected delivery-progress information, with customer-facing visibility configurable in settings.
Cash on delivery & change helper
Collect the right amount at the door, track the cash, and cut leakage.
The driver app walks couriers through collection with an automatic change calculator. Handovers settle at the depot in one flow.
Returns & end-of-day check-in
Bring failed deliveries and physical returns back into an operational end-of-day workflow.
Returned items can be scanned back in at the depot, drivers can be cleared, and failed deliveries can be rescheduled for a reattempt.
Know what worked. Fix what didn’t.
Daily outcomes, trends, and cash in clear numbers. Export them whenever you need.
Operations overview
Today’s deliveries, active routes, and on-time performance at a glance.
Completed vs open orders, active routes, unassigned work, and distance covered across your fleet.
Delivery analytics
Driver performance, failed stops, and ETA accuracy.
Filter on-time rates, first-attempt success, proof-of-delivery compliance, and customer ratings. Export to CSV or Excel.
Returns & failed deliveries
Find out why stops fail and bring return costs down.
Return reasons, first-attempt failures, and driver patterns, so you can fix bottlenecks and protect margins.
Cash on delivery & settlement
Cash collected, cash still with drivers, and clean depot settlement.
Spot shortages fast, settle driver batches in seconds, and export clear records for finance.
Roster & order history
Look up past delivery days, customer history, and driver records.
Searchable customers, route history, and driver records for disputes, audits, and follow-ups.
Configure the operation instead of working around the software.
Planning rules, depots, shifts, driver behaviour, tracking visibility and delivery workflows can be shaped around how your team operates.
What you can set
- Admin, dispatcher, and driver roles
- Shift hours
- Depot locations
- WhatsApp templates
- Late-van email and SMS
- Arabic or English notifications
- Local address formats
- Barcode rules
- Door-distance proof
- Multi-depot permissions
Fleet settings & WhatsApp templates
Driver shifts, depots, and message templates your team can reuse.
Manage roles (admin, dispatcher, driver), shift hours, depot locations, and WhatsApp templates. Email or SMS goes out automatically when a van runs late.
Regional & workflow options
Local address formats, barcode rules, and branded tracking that fit how you operate.
Arabic or English notifications, local address formats, door-distance proof for pharmacy or high-value drops, and multi-depot permissions.
See how it fits your operation.
Bring your own delivery day. We’ll walk through planning, warehouse flow, dispatch, driver execution, customer tracking, exceptions, and end-of-day handling around your actual workflow.